Wessex Water
www.wessexwater.co.uk
1 Clevedon Walk
Nailsea
Bristol
BS48 1WW
Tel: +44(0)1225 526 000
Tel: 0845 600 4 600 (8am to 6pm, Monday to Friday, emergency service at other times)
If your property is flooded with sewage, call our Sewage Floodline.
Tel: 0845 850 5959 (24 hours) Calls charged at local rate
E-mail: info@wessexwater.co.uk

Public sewers are those sewers that are owned by Wessex Water. While Wessex Water is responsible for maintaining public sewers, homeowners are responsible for private sewers and drains. Private sewers are those sewers that the person constructing them chose not to have adopted as public by Wessex Water or its predecessor bodies. Drains are pipes draining single properties to a sewer - whether public or private. When a public sewer gets blocked, we will unblock the sewer without charge. When a private sewer or drain gets blocked, the property owner is responsible for unblocking it. Our trained staff can tell you whether a blockage is in a public or private sewer - it is important you check before employing a drain clearance service.

Thames Water Utilities Ltd
www.thameswateruk.co.uk
PO Box 286
Swindon
SN38 2RA
Tel: 0845 9200 800
Thames Water provides sewage services to 13 million people and drinking water to eight million people. The supply area covers 5000 square miles across London and the Thames Valley: from Kent in the east to Gloucestershire in the west. We look after 20,000 miles of water mains and 40,000 miles of sewers – enough pipes to run around the world more than twice.