My video and audio does not play
smoothly
This usually happens because
network congestion prevents the BBC's servers
delivering data
to your computer quickly enough.
Your network may be being used by another
application running on your computer. If you
share your network with other computers in
your home or office, another computer may be
using your network.
If another application or computer is doing
something bandwith-intensive - such as downloading
large files or using Voice-over-IP applications
- while you are watching video, your video
stream is more likely to play less smoothly.
If you do not believe your connection is being
used by other applications or other computers,
check your media player has the correct bandwidth
settings.
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